OTE Group undertook the digitization of the National Health System of Cyprus

The creation of an integrated information system for the National Health System of Cyprus has been undertaken by OTE Group, following an open international tender.

As stated in a relevant announcement, this is a flagship project of the Ministry of Health of Cyprus and the State Health Services Organisation of Cyprus (SHSO), aiming to upgrade, simplify and automate the procedures and health services provided to the citizens of Cyprus, with the assistance of technology. The project includes the functional, operational and technological modernisation of all Public Health Units (hospitals and health centres).

The information system

The integrated health information system to be implemented by OTE Group will include all the functions of a modern hospital. The management of the patient’s health record and the entire hospitalization process, from admission to the hospital to discharge, including prescription, will now be done electronically. The system will also include the operational functions of the health units, such as the management of clinical laboratories, the Intensive Care Unit, the Blood Bank, but also administrative functions such as human resources management, cost control, stock and facilities management, etc.

In this way, as noted in the OTE statement, the level of health services enjoyed by patients will be upgraded, while public hospitals and health centres will increase their productivity, while reducing workload. At the same time, they will make easier use of information for quick decision-making and more efficient management.

The project

To implement the project, OTE Group is undertaking the implementation study, design, development and installation of specialized software, as well as the implementation of two fully equipped private data centers. In addition, it will supply and install all the peripheral equipment (PCs, laptops, tablets, etc.) and will train the administrative and scientific staff of the health units in the use of the equipment and the individual subsystems of the health information system.

This highly complex project has a total duration of up to 16 years. The development of the systems will be implemented within 2 years, with the OTE Group taking over the operational support for 8 plus 5 years.

“A New, digital era”

The Chief Executive Officer of the State health services organisation, Stavridis, said: “With the new Information System we are improving the health services provided, reducing operational costs, increasing productivity, ridding the Organization of outdated systems and reducing human errors.”

“With this great project, the National Health System of Cyprus is moving into the new digital era. We thank the Ministry of Health for the trust they have shown us by awarding us the contract. Both the complexity of the project and its importance for Cyprus make it a great challenge. Thanks to the experience and high level of expertise of our people, I am confident that we will carry it out in the best possible way”, said Mr. Lykourgos Antonopoulos, ICT Sales Director of OTE Group.